Travel Claims

• Original Medical Bills
• Medical Report/Inpatient Discharge Summary (if applicable)
• Copy of passport/itinerary for proof of travel

*Do take note of the time-frame to seek medical treatment in Singapore if prior medical treatment has not been sought overseas.

• Death Certificate
• Medical Report
• Autopsy & Toxicology Report
• Police report & findings

• Death Certificate/ Doctor’s letter (Death/Unfit to Travel)
• Invoice from tour agency and letter showing breakdown of tour package, amount refunded and cancellation charges.
• Proof of relationship to Insured

• Do not admit liability or make any offer, promise or payment without prior consent. Submit all correspondence/ documents from third parties for the insurer’s handling.

• Property irregularity report from the Airline
• Air Ticket and acknowledgement receipt on baggage received

*Benefits only payable for every full 6 consecutive hours of delay.

• Delay report from airline showing time & reason for flight delay
• Air Ticket and Boarding Pass

*Benefits only payable for every full 6 consecutive hours of delay.

• Property irregularity Report/ Police/ Hotel Management Report
• Original proof of purchase & original warranty cards/repair bills
• Photographs of the damage
• Letter of Compensation from Airlines/hotel management

*Loss must be reported to relevant authorities within 24 hours of incident.

• Loss must be due to Robbery, Theft, Burglary or circumstances beyond your control.
• Police/Relevant Authorities Report
• Receipts for obtaining replacement of travel documents
• Hotel bills incurred for replacement of documents
• Transportation bill

*Loss must be reported to relevant authorities within 24 hours of incident.